"The team provided intelligent, insightful care"

I want to give my thanks for the outstanding care and support I was given by the team in Sainsbury Ward of Northwick Park Hospital recently. I was admitted through A&E with fever and Urosepsis, following a TURP the previous week.

A few organisations are excellent on every level. The team on Sainsbury ward fit that description - everyone from the lovely friendly cleaners, to the brilliant HCAs, staff nurses, team leaders and the wonderful ward manager.

The team provided intelligent, insightful care. It was clear they cared about each other as well the patients - they created a lovely atmosphere.

I’m going to mention a few names. They were the ones who were present on the discharge day - there are many others whose names I didn’t get who were also fantastic. I’d like to thank Leah, Jasmin, Ann, Arrif, Vipal and Prasana. My apopogies to everyone else whose name I didn’t get.

The HCAs were truly outstanding - they should be consultant HCAs! They were exceptionally skilled and knowledgeable - they took their work to an incredibly high level. But everyone was brilliant.

Many thanks for your kindness and support - have a happy Christmas and a wonderful New Year.