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Plenty of time given to each patient depending on their need...

Posted By terdp37

"Plenty of time given to each patient depending on their needs"

About: Crosshouse Hospital / Stroke Care

(as a service user),

The text on this image reads the following:

Ward 3E

- observant

- clean & tidy ward

- Went above & beyond with care

- Firm & fair with visitor

- Excellent training observed towards students

- Attentive

- Kind words to family & patients

- Staff supporting each other

- Caring

- Proactive towards patients

- High level of attention to detail

- Plenty of time given to each patient depending on their needs

- Ample staff

 Image title

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 13/02/2024 at 10:02
Published on Care Opinion at 10:02

picture of Pamela Gibson

Dear terdp37

Please accept my apologies for the delay in responding to your lovely feedback.

Thank you so much for taking the time to share your experience of the care provided within Ward 3E at University Hospital Crosshouse.

I am glad to hear that you received such professional and compassionate care from our staff and it will be my pleasure to share your kind comments to the wider Team in the Ward. I know they will be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.

Please accept my best wishes and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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