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"Incredible Employment Support"

About: Adult Mental Health Services - Community (County) / IPS Future's Positive

(as a service user),

Like most people with physical and mental health struggles I have good days and bad days and Louise is such an incredibly empathetic person. She has always known how best to support me on all. Whether that be sitting down and really focusing on a task, having a laugh as we go to help my mood, days I need lots of breaks or a light load due to pain or when I’m really struggling with my depression.

And with these varying days, and dips and peaks in my health, what you feel you’re capable of changes drastically. There can be a few days where I unveil big dreams I want to accomplish and then a lot of others where I feel like I am truly incapable of achieving anything. Louise has always been amazing at navigating this.

She has helped me to figure out the first steps I need to take in the now. That suit where my body and mind is currently. So that I feel I am making steps towards those big dreams. Also on those many bad days where I feel so much weaker, she knows when I need to be nudged to push myself a little further in that moment. Or when I just need a supportive word to get back to a more productive stare of mind.

She’s helped me get to a place where I can see myself taking steps towards employment and independence. A year ago, I couldn’t possibly see how I could achieve anything like this. And it is truly down to the care and support I have received from Louise.

She has known when to push me, or when to give a supportive word. Known the days where I want to knuckle down and the days where I may just need a laugh or a slower pace to get through. She has been my cheerleader and a great teacher in navigating this very daunting world. Within which, a year ago I couldn’t possibly imagine how me, as a disabled person, could ever access. Louise has had faith in me and been patient with me and seen me through a lot of ups and downs. She listened to me when I initially discussed my wants and my future dreams but also my needs and my barriers. And she has always held true to what I want to do and who I want to be and supported me in that. I’ve had an experience before meeting Louise where I thought I had been heard during the initial assessment but then immediately after was just thrown every job that would show up on Total Jobs within a 25 mile radius. It left me feeling so unsee.

Louise has never made me feel like this. She has always respected me and wants me to find the right job that will help me curate the life I want. Not just to get me into paid employment as quickly as possible no matter how wrong it is for me.

She’s helped me to analyse my barriers. To figure out how to support me with them but not only that, to see when perhaps some barriers and more perceived or inflated due to where I am with my chronic pain or mental health. But never in a way where she’s invalidated my issues. Helping me get through some deep mental hurdles.

Louise truly cares about every one of her clients and has been an invaluable help to me.

For those who are worried about asking for support under this service. Know that with Louise you are in wonderful hands.

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Responses

Response from Sangita Dhawan, Senior Employment Specialist, AMH, Future's Positive IPS Service, Nottinghamshire Healthcare NHS Trust 4 months ago
Sangita Dhawan
Senior Employment Specialist, AMH, Future's Positive IPS Service,
Nottinghamshire Healthcare NHS Trust

I manage a team of employment specialists which is attached to Mansfield, Ashfield and Newark& Sherwood LMHT. the service supports the service users to seek suitable job opportunities by offering intense support that is responsive to individuals' strenghts, skills abilities and percieved barriers and follows this with time unlimited on job support to help sustian employment. provides employment support, careers advise and guidance to the service users who are under the care of AMH.

Submitted on 27/12/2023 at 10:05
Published on Care Opinion at 10:05


Dear E.S.

Thank you for sharing your experience with us and your feedback about support you have received from Louise. It is very inspiring to learn how you have dealt with your challenges and barriers and now you feel ready to taking steps towards employment and independence. I am very pleased that you have found Louise's support very valuable and will pass on your kind comments to her.

I wish you all the best in your future and hope that you continue to make progress in your recovery journey.

Kind regards

Sangita Dhawan

Employment Lead

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