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Everyone has been very good to me

Posted By corvusdp46

"Everyone has been very good to me"

About: Maternity care / Delivery suite / MLU Maternity care / Maternity Ward

(as a service user),

I came in recently for a planned caesarean. I had placenta praevia, so I was taken early at 37 weeks. My experience was very good. Everyone during the procedure explained the whole process very clear to me. Natalie, the midwife that was with me throughout was amazing.

The ward has been great, everyone has been very good to me.

The only things I would fault about my experience is that as a first time mummy, I felt that not that much information was very accessible with regards to breastfeeding and other areas of support etc.,

Also, someone who has coeliac disease, I kept getting dinners that were not suitable/gluten intolerant. They did always go and provide me with a suitable dinner when it was made aware to them though thankfully. It was just the inconvenience of having to say it was the wrong dinner.

Other than these two issues, my experience has been lovely.

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Responses

Response from Aine Fegan, Delivery Suite Sister Daisy Hill Hospital, Acute, Southern Health and Social Care Trust 4 months ago
Aine Fegan
Delivery Suite Sister Daisy Hill Hospital, Acute,
Southern Health and Social Care Trust

I am a Sister in Delivery Suite Daisy Hill Hospital

Submitted on 29/12/2023 at 16:33
Published on Care Opinion at 16:33

We wish you congratulations on the birth of your baby and I would like to thank you for taking the time to share your feedback.

Thank you for sharing that your care on both Delivery Suite and Maternity ward was of such a high standard. I will in particular, pass on your kind words to S/M Natalie.

I am sorry to hear that you felt that some areas such as breastfeeding information was less than you needed. I will most certainly pass this information on. I will also pass on your feedback regarding your meal provision and I apologise for this.

We wish you the very best for the future

Kind Regards

Áine Fegan

Delivery Suite Sister

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