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I felt supported throughout

Posted By JMS87

"I felt supported throughout"

About: Queen Margaret Hospital / Endoscopy

(as a service user),

I recently attended for a Gastroscopy and would like to praise all the staff for the high standard of care I received. 

Everyone made me feel at ease and  explained what to expect, I felt supported throughout.  Thank you so much, I really appreciated this and for the tea and toast! at the end from the lovely Wendy.

Special thank you to Scott, Kasia, Michelle and Dr Gilchrist and everyone else in the team that day. 

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Responses

Response from Ann Walker, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 4 months ago
Ann Walker
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife

Submitted on 20/12/2023 at 09:25
Published on Care Opinion at 09:25

Dear JMS87

Thank you for feeding back to us about your recent visit to endoscopy here at Queen Margaret. I was delighted to read about the high standard of care that you received and the support given during you time with us. The tea and toast is the icing on the cake, especially after fasting for your procedure

I will certainly pass on your very kind comments to the team and especially those you have named. Wishing you a speedy recovery may 2024 bring you good health and happiness

Kindest regards

Ann

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