"An incredibly hard working and dedicated team."

In early December, my teenage son was referred by his GP to A&E at the Royal Hospital for Children, Glasgow. The GP suspected a Primary Spontaneous Pneumothorax and after assessment in A&E he was admitted to ward 3B.

Ward 3B is a busy ward, with lots of unwell, babies, toddlers and children and as this was the first time ever needing a hospital admission we were both a little nervous. We were quickly reassured by the incredible staff that work on Ward 3B.

Family-centred care is at the heart of what they do. Simple things like Dr Paddy coming to talk to me (Mum) at midnight to fill me in on what was happening to the Nurse who then made a couple of slices of toast for my son knowing that he was hungry.  We ended up staying on Ward 3B for three days as my son required a Needle Aspiration. 

The level of care we received from every one of the team of staff on Ward 3B was exemplary.  The domestic staff worked hard to ensure everything was kept clean, the catering staff ensured we were fed and the nurses and doctors who attended to my son were fantastic. We were kept up to date and always given the opportunity to ask questions.

Everyone respected my son as the patient and clearly explained all that was going on.  My son is home, back at school and recovering well. Thank you to everyone on Ward 3B, you are an incredibly hard working and dedicated team.