This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

An absolute credit to the health service

Posted By SJEStu101123

"An absolute credit to the health service"

About: Maternity care (Wards 47, 48 & 50) / Labour suite maternity Maternity care (Wards 47, 48 & 50) / Maternity care (Ward 48)

(as the patient),

I was induced in November 2023 - an anxiety ridden and very nerve wracking unknown to me.  However, from the moment I walked into ward 48, through the labour suite, emergency c-section, then a week spent in ward 47 - I am astonished at the high standard of care from each and every single individual I spoke to.  From anaesthetists to domestics to midwives, etc, etc, etc - the manner, professionalism, care, compassion, enthusiasm and kindness shown to me and my newborn baby was outstanding - not just good, outstanding.  As a health professional myself, I understand the pressure we are all under in our work places, and I am astonished at the care we received.  

I would like to thank each individual personally - but sadly that’s not possible!  I would highlight the post labour care ward, spending a week post birth as my newborn was jaundiced, was tough in many ways.  But the ward staff made the whole experience much easier with their warm, encouraging, friendly, supportive and understanding attitudes.  

I’m a huge fan of the NHS, and this experience has increased this ten fold. People are quick to criticise and point out negatives, but there are so many positives, if not more, that should be high lighted.  

Thank you so so much, you are all an absolute credit to the health service and should be proud of yourselves.  Please ensure this is passed on to the relevant areas.

Warmest wishes,

Special thanks to - 

Sarah, Natalie and Sharon - Ward 47 (pre-labour ward)

Jodie Mitchell - labour suite

All theatre staff involved in delivery 

Sarah, Isobel, Rachel, Heather, Louise, Nuala, Rhiannon, Dorothy, infant feeding advisors, 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gaynor Bird, Lead Midwife, Maternity, NHSGGC 4 months ago
Gaynor Bird
Lead Midwife, Maternity,
NHSGGC

Submitted on 15/12/2023 at 15:50
Published on Care Opinion at 15:50

picture of Gaynor Bird

Dear SJEStu101123,

Many thanks for taking the time to tell us about the high standard of care you received from our team here at the QEUH Maternity in Glasgow during the birth of your baby in November, and congratulations to you and your family.

I feel incredibly proud reading of the high standard of professionalism, care, compassion, enthusiasm and kindness you experienced from each individual you spoke to including our anaesthetic team, domestic team, midwives and wider team.

I will ensure that all of the staff mentioned receive your thanks and appreciation and I will also share your feedback widely with all of our team in QEUH Maternity who all work tirelessly to provide a high standard of care to women and their babies.

It is lovely to read of the warm, encouraging, friendly, supportive and understanding attitudes you encountered whilst staying with us in Ward 48, Ward 47 and Labour Ward.

Here at the QEUH Maternity, we have an amazing team of individuals who are a credit to the NHS, whose passion and enthusiasm for ensuring that the care we give is exceptional, even in busy and challenging environments under significant pressure. I am delighted that your experience was so positive and promise that I will pass on your thanks to the relevant areas.

Such a lovely, positive post to read.

Kind regards

Gaynor

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k