This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Treated with respect

Story from nhs.uk

"Treated with respect"

About: Bradford Royal Infirmary

I was admitted to A&E this week, the downside is the 9 hour wait, but Ambulance crew, the lovely nurses and the very caring doctor i saw were excellent. They must get a lot of stick off patients and after sitting there for so long i observed some of it. They do there very best under the circumstances and i have nothing but praise for them. So thank you very much x

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Catherine Healy, Patient Experience Coordinator, Bradford Teaching Hospitals NHS Foundation Trust 4 months ago
Catherine Healy
Patient Experience Coordinator,
Bradford Teaching Hospitals NHS Foundation Trust

Submitted on 18/12/2023 at 13:26
Published on Care Opinion at 13:26

Hi my name is Catherine and part of my role is responding to posts on Care Opinion.

Thank you for taking the time to post your feedback after being admitted to A & E.

I am very sorry to hear you had a long wait, attendances to A & E have significantly increased and this is impacting on waiting times.

It is reassuring to hear that you felt that the lovely nurses and very caring doctor were excellent.

I will share your feedback with all the A & E team, I am sure they will appreciate your positive comments.

As a Trust we strive to provide a high level of care and patient well being and are actively trying to improve waiting times.

Kind regards

Catherine Healy

Patient Involvement & Experience Co-Ordinator

Bradford Teaching Hospitals NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k