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"Very Good Service"

About: Scunthorpe General Hospital

Attended Dermatology Outpatients for a check of skin lesions. The service at the clinic was very good indeed. Seen on time. All staff, admin and clinical, were professional, friendly and thorough. Consultant called in to check one issue but this was done promptly and without fuss. Thoroughly satisfied. The only unsatisfactory thing was the horrendous trial of finding a parking place. None on site and had to scour the surrounding streets and was nearly late. But for that would have been a resounding 5 stars.

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Responses

Response from Simon Treacher, Lead Nurse Patient Experience, Chief Nurses Office, Northern Lincolnshire and Goole NHS Foundation Trust 5 months ago
Simon Treacher
Lead Nurse Patient Experience, Chief Nurses Office,
Northern Lincolnshire and Goole NHS Foundation Trust

Lead Nurse - Patient Experience

Submitted on 15/12/2023 at 11:39
Published on Care Opinion at 11:39


Good Morning

Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team(s).

However I am sorry to hear of your difficulty with car parking - please be assured that these issues are frequently discussed within our patient experience forums. The Trust continues to monitor car parking concerns and explore alternative solutions.

Once again, thank-you for sharing your positive experience from our Outpatient services.

Kind regards

Simon Treacher

Lead Nurse Patient Experience

Northern Lincolnshire and Goole NHS Foundation Trust

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