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"Treatment is ongoing and I cannot speak to anyone about it."

About: The Ulster Hospital / Breast and Endocrine Outpatient Clinic

(as the patient),

I have been receiving hormone treatment for several years now through the Endocrine Unit at the Ulster Hospital (delivered locally through GP) and my treatment plan is meant to be reviewed annually with a specialist, due to some of the risks associated with this treatment, such as increased risk of cancer.

Following my one and only annual review to date, I received a letter stating the timelines for review in May 2021 and I have not been seen since, despite multiple attempts at contacting the unit and also speaking directly to the office of my specialist to request a review. I am concerned as I have started experiencing more and more side-effects but treatment is ongoing and I cannot speak to anyone about it.

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 4 months ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 18/12/2023 at 20:53
Published on Care Opinion at 20:53


picture of Conor Campbell

Dear papaks94

Thank you for sharing the story of your experience regarding your review and treatment plan.

Please email me at conor.campbell@setrust.hscni.net to share your name / date of birth / address / contact number and Health and Care Number (if you can access that easily).

I will then raise your care journey to service leadership for their review and direct response to you regarding the way forward for your care.

Best wishes

Conor

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