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Care Opinion

The ward is extremely well run

Posted By JMK2110

"The ward is extremely well run"

About: Causeway Hospital / Medical Assessment Unit

(as a service user),

Brilliant staff & very well run ward. I was moved to MAU following 7 days in Coronary Care Unit.

All the staff in MAU are wonderful, not only the nurses & doctors but the kitchen & cleaning staff as well. I was looked after extremely well by the doctors & nurses.

The ward is extremely well run and it is always very busy but the staff try their very best to provide all the patients with the care that is needed. 


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Responses

Response from Nicky Butcher, Interim Assistant Clinical Services Manager, Renal, Endocrine, Diabetes, NHSCT 4 months ago
Nicky Butcher
Interim Assistant Clinical Services Manager, Renal, Endocrine, Diabetes,
NHSCT

Submitted on 28/12/2023 at 16:22
Published on Care Opinion at 16:22

Hi JMK2110,

I am Nicky Butcher, assistant clinical services manager at Causeway Hospital.

I am so sorry to hear that you havent been well, and hopefully you are well on the road to recovery.

I am delighted to hear your lovely feedback about MAU, and will ensure that I pass it on to the ward manager, and to all of the team.

Appreciate you taking the time to share your experience, and wish you a happy and healthy new year.

Nicky.

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Update posted by JMK2110 (a service user)

Thank you for your message Nicky.

I hope you all have a brilliant 2024.

Response from Nicky Butcher, Interim Assistant Clinical Services Manager, Renal, Endocrine, Diabetes, NHSCT 4 months ago
Nicky Butcher
Interim Assistant Clinical Services Manager, Renal, Endocrine, Diabetes,
NHSCT

Submitted on 29/12/2023 at 12:05
Published on Care Opinion at 12:05

You are more than welcome.

I really appreciate that you took the time to share your experience of the ward and team.

Happy new year to you too.

Nicky.

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