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Staff were skilled, caring and informative

Posted By baxi

"Staff were skilled, caring and informative"

About: University Hospital Hairmyres / Endoscopy

(as a relative),

Husband attended for a scope at Hairmyres Hospital. 

Excellent pre-procedure advice and information provided. 

Staff were skilled, caring and informative. Left with full explanation of treatment and printed copy. 

Thank you to all staff, Nurses, and Mr. Mukerjee. 

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Responses

Response from Morgan Mitchell, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 4 months ago
Morgan Mitchell
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Submitted on 18/12/2023 at 09:36
Published on Care Opinion at 09:36

picture of Morgan Mitchell

Hi baxi,

Thank you so much for taking the time to share your experience of University Hospital Hairmyres on Care Opinion.

I am delighted to hear that your husband was very well looked after when attending the hospital for a scope. I am sure the staff will be very pleased to hear your lovely feedback.

I hope your husband is doing well.

Best wishes,

Morgan

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Response from Pauline Tighe, Senior Charge Nurse, Day Surgery Unit and Endoscopy, NHS Lanarkshire 3 months ago
Pauline Tighe
Senior Charge Nurse, Day Surgery Unit and Endoscopy,
NHS Lanarkshire

Submitted on 03/01/2024 at 12:04
Published on Care Opinion at 12:04

Hi baxi.

I'm pleased to hear that your husband was well looked after by staff when attending for his recent procedure. Thank you for taking the time to provide this lovely feedback, I will pass this on to the team responsible for his care.

Best Wishes

Pauline

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