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Grateful for my cataract surgery

Posted By Pleased as punch

"Grateful for my cataract surgery"

About: Downe Hospital / Day Procedure Unit Royal Victoria Hospital / Ophthalmology

(as the patient),

I had both cataracts removed in March and October 2023.

I have to commend all the staff involved in these procedures. I felt that I was important to them and I cannot thank them enough.

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Responses

Response from Gillian Coffey, Governance Facilitator, Surgery - Anaesthetics, Theatres & ICU, South Eastern Health & Social Care Trust 4 months ago
Gillian Coffey
Governance Facilitator, Surgery - Anaesthetics, Theatres & ICU,
South Eastern Health & Social Care Trust

Submitted on 12/12/2023 at 12:59
Published on Care Opinion at 12:59

picture of Gillian Coffey

Dear Pleased as punch,

Thank you so much for taking the time to write such lovely feedback. I will ensure this is shared with our staff.

I hope you are recovering well!

Best wishes

Gillian

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Response from Mary Hanrahan, Ophthalmology Service Manager, Belfast HSC Trust 4 months ago
Mary Hanrahan
Ophthalmology Service Manager,
Belfast HSC Trust

Submitted on 12/12/2023 at 13:03
Published on Care Opinion at 13:03

picture of Mary Hanrahan

Dear Pleased as punch

Thank you so much for letting us know of your positive experience with the Eye Services and your successful outcome of your eye surgery. The team do feel that all patients are important to them and feedback is much appreciated.

Mary

Ophthalmology Service Manager

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Response from Paul Reilly, Downe Day Procedure Unit Manager, Surgery - Anaesthetics, Theatres & ICU, South Eastern Health & Social Care Trust 4 months ago
Paul Reilly
Downe Day Procedure Unit Manager, Surgery - Anaesthetics, Theatres & ICU,
South Eastern Health & Social Care Trust

Submitted on 12/12/2023 at 13:58
Published on Care Opinion at 14:14

Dear Pleased as Punch

Thank you so much for taking the time to share your positive experience with us in Downe Day procedure Unit. I will share your feedback with the team who will be delighted to know their hard work and dedication is having such a positive impact.

Take Care, Paul and Team

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