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Contraception

Posted By novemberht85

"Contraception"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as a service user),

Needed a coil removed and my local GP doesnt offer it.

I was a little early for the appt but wasnt taken through until 25 minutes after my appt time.

Staff seemed rush to complete digital notes on a new system and stated they hadnt had enough time allowed to complete notes.

My experience aside from the time delay was excellent.

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Responses

Response from Sally Tapp, Admin Team Leader (Northern Services), Sexual Health - Northern Devon (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 months ago
Sally Tapp
Admin Team Leader (Northern Services), Sexual Health - Northern Devon (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 11/12/2023 at 10:10
Published on Care Opinion at 10:53

Dear Novemberht85

Thank you for taking the time to provide feedback. We have just moved a new electronic patient record system so staff are getting used to using this new system. It is great to read that apart from the time delay your experience was excellent and I will feed this back to the team.

If you do need to contact us for advice or an appointment you can call us on 0300 303 3989 or visit our website www.devonsexualhealth.co.uk

Kind regards

Sally

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