Submitted an e consult essentially 2 issues causing the Utimate Problem. Filed under the Ultimate Problem. Response was that I needed to resubmit my 2 issues (causing the same outcome/Problem) as 2 separate e-consults because putting 2 things onto 1 e-consult (even though they are linked) is not allowed. When access to GP is an issue this has essentially wasted 1 e-consult slot and will waste 2 more as I diligently resubmit my issues onto two separate forms With The Same Information!
Ridiculous!
If there are resudual questions upon receipt of the e-consult, because further info is required then you should Book An Appointment to clarify these, or if too complex for an admin to triage /deal with send to a clinician; don't just bat patients away for "administrative reasons "
You will receive the same information about my plight twice more now!? This is ludicrous - what a waste.
Making the patient the centre of care- baloney!! This is for your administrative convenience & you'd know that if you read my e-consult because I've done your job and told you what I need and why.
Disgruntled Clinician.
"Computer says "no" attitude "
About: Portsdown Group Practice Portsdown Group Practice Cosham PO6 3BG https://www.portsdowngrouppractice.co.uk/
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