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Staff were excellent!

Posted By Jake182

"Staff were excellent!"

About: New Stobhill Hospital / Day Surgery

(as the patient),

I had subacromial decompression and acj resection at Stobhill hospital day surgery unit. Staff were excellent! Everything went smoothly and as expected. Post surgery care was particularly good. I was particularly emotional after the anaesthetic and a recent family bereavement. I got a big hug which was what was needed. The coffee, roll and butter hit the spot! Excellent care thank you very much. 

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Responses

Response from Aimee MacPhail, Waiting list coordinator, Urology Glasgow Royal Infirmary, NHS Greater Glasgow and Clyde 4 months ago
Aimee MacPhail
Waiting list coordinator, Urology Glasgow Royal Infirmary,
NHS Greater Glasgow and Clyde

Submitted on 08/12/2023 at 09:52
Published on Care Opinion at 09:52

Dear Jake182,

Firstly, I would like to thank you for taking the time to share your story on Care Opinion, your feedback is invaluable to the staff. I am delighted to hear that the staff provided you with excellent care as this is something that they strive to do and I will pass this onto them. I am sorry to hear about your recent bereavement, it is comforting to know that you were supported by the staff by giving you a much needed hug and topped off with a coffee roll and butter.

I wish you a speedy recovery.

Aimee

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