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"The staff do a terrific job"

About: Arnold Lodge Regional Secure Unit

(as a service user),

I have been a patient here for almost two years. The staff have been helping me to get my life back on track I have been using all my cope skills I have learnt from staff and I have also been attending off ward activities I have done loads of interesting things.

There is art + craft activities, library and a gym placement and also two shop placements. I attend meeting called a patient forum and other meetings. This helps me to take my mind of things for a while and help me to have therapeutic activities and meaningful time. I have seen lots of women move on to a lesser security hospital and people do well here and move on I have got leave privilege going to sports activities, shopping for snacks and it help me to build up my confidence in communication with the community so I can learn to do it myself when I am in community.

The LQC come to my ward the other day and i told the LQC about all of the positive, good stuff about Arnold Lodge and at the end of the meeting he summed up what I had said and ask me is there anything you would like to change on ward I said no but on reflection I would have to say I hope we can have more nurses and more staff so that the staff who work here can have a break or even go to the toilet.

The staff do a terrific job most of them want to help some say wrong thing time to time but most do want to help!

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Responses

Response from Grace Gondo, Social Work Manager, Arnold Lodge Regional Secure Unit, Nottinghamshire Healthcare NHS Foundation Trust 4 months ago
Grace Gondo
Social Work Manager, Arnold Lodge Regional Secure Unit,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 14/12/2023 at 10:03
Published on Care Opinion at 16:57


This is terrific and positive feedback and l am pleased the patient has taken time to provide this, which helps and supports the good work all our staff try to do on a daily basis.

We appreciate this and thank you.

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