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"Very impressed with how well organised the whole process was"

About: Bassetlaw Hospital / General surgery

(as the patient),

I recently attended ward B6 for surgery as a day case.

Was welcomed and prepared for my operation by a very professional and caring nurse. All paperwork completed. Was seen by surgeon and anaesthetist. Everyone introduced themselves. Felt relaxed and confident that my other health problems were being noted.

Walked to theatre with the nurse who admitted me, which I appreciated.

Came round from the anaesthetic and given pain relief in recovery room. Soon back to the ward.

I had pain relief when needed and was very comfortable.

Given a light meal and hot drink quite soon.

My medication and discharge paperwork was ready by early afternoon and I was home  after, with instructions about action needed if problems occurred. I had none.

I am very impressed with how well organised the whole process was. Couldn’t praise the staff enough.

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Responses

Response from Laura Smith, Communications & Engagement, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 4 months ago
Laura Smith
Communications & Engagement,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Submitted on 05/12/2023 at 16:18
Published on Care Opinion at 16:18


Thank you for sharing your recent experience at Bassetlaw Hospital with us. I am so pleased to read how happy you were with the care you received.

I will share your kind feedback with the team involved who I’m sure will be extremely grateful.

Thank you for sharing!

Best wishes,

Laura

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