This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Made a not very pleasant experience so much better

Posted By Servuse

"Made a not very pleasant experience so much better"

About: Ear, Nose & Throat / Ear, Nose and Throat Outpatients Area 4

(as a service user),

I had an unfortunate run in with my dog's head which resulted in a broken nose (for me, the dog was fine!)

 I attended area 4 ENT emergency clinic to have it manipulated back in to place.  Everyone I came in to contact with was friendly, professional and a real credit to the NHS.

Special mention must go to the nurse and 2 doctors who dealt with me. They made a not very pleasant experience so much better.  Keep doing what you are doing.  We are so incredibly lucky to have the NHS.❤️

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leaca Crawford, Senior Nurse, Specialist Surgery, NHS Tayside 5 months ago
Leaca Crawford
Senior Nurse, Specialist Surgery,
NHS Tayside

This member of staff work as a Senior Nurse within Ninewells Hospital

Submitted on 05/12/2023 at 19:03
Published on Care Opinion at 19:03

Dear Servuse

Thank you for the lovely feedback you have provided following your recent visit to our Department, we really appreciate patients sharing their experiences with us.

I will share your feedback with the team who will be delighted to hear you were put at ease as we strive to ensure our patients receive the best care and treatment possible.

I hope you are recovering well and feeling better.

Kind regards

Leaca Crawford

Senior Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k