"Made a not very pleasant experience so much better"

About: Ear, Nose & Throat / Ear, Nose and Throat Outpatients Area 4 Ear, Nose & Throat Ear, Nose and Throat Outpatients Area 4 DD1 9SY

Posted by Servuse (as a service user), about a year and a half ago

I had an unfortunate run in with my dog's head which resulted in a broken nose (for me, the dog was fine!)
I attended area 4 ENT emergency clinic to have it manipulated back in to place. Everyone I came in to contact with was friendly, professional and a real credit to the NHS.
Special mention must go to the nurse and 2 doctors who dealt with me. They made a not very pleasant experience so much better. Keep doing what you are doing. We are so incredibly lucky to have the NHS.❤️

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Leaca Crawford

Senior Nurse, Specialist Surgery,

NHS Tayside

This member of staff work as a Senior Nurse within Ninewells Hospital

Submitted on 05/12/2023 at 19:03

Published on Care Opinion at 19:03

Dear Servuse
Thank you for the lovely feedback you have provided following your recent visit to our Department, we really appreciate patients sharing their experiences with us.
I will share your feedback with the team who will be delighted to hear you were put at ease as we strive to ensure our patients receive the best care and treatment possible.
I hope you are recovering well and feeling better.
Kind regards
Leaca Crawford
Senior Nurse

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Made a not very pleasant experience so much better

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