"Lovely doctor, triage nurses not so much. "

My 2 1/2 year old little boy was seen in triage (has a perforated ear drum) he was not happy when they had to take his temp rightly so as he was in pain, the nurses had to wear masks so he was probably a little bit frightened. After this I was asked if he has any problems because his behaviour is unusual. This isn’t very nice to assume about someone especially a child who is clearly unwell and has two strangers wanting to take his observations when he most likely didn’t understand what was going on, he had missed his nap too. I did not appreciate being told his behaviour was “unusual” and the wording should be used different and not to assume. The other triage nurse advised me a lot of children do not like that part.