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"Welcoming staff at new eye unit"

About: North Devon District Hospital / Ophthalmology

(as a service user),

It was my first visit to this new eye unit, it was lovely, clean and fresh. The receptionist was happy and polite.

I saw Sarah to start with and she was lovely and did my first tests. Then Josie came along to check all was ok. She then explained about another test she wanted to do, she explained all about the test, what would happen and what it was for. The whole experience lasted no longer than 30 mins.

Would definitely go there again.

Many thanks.

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Responses

Response from Melanie Grout, Lead Nurse Ophthalmology Outpatients (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Melanie Grout
Lead Nurse Ophthalmology Outpatients (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 06/12/2023 at 10:01
Published on Care Opinion at 10:01


Dear grusmc48

Thank you for your kind feedback and I am glad you are happy with the service you received at the new South Molton eye centre.

I will pass on your feedback to all staff involved

Many thanks

Mel

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