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"I could not have asked for a better team!"

About: Pinderfields General Hospital Pontefract General Infirmary / Dermatology

(as the patient),

I found a mole that I had concerns about, especially given my mother's Melanoma diagnosis. I was referred to Dermatology under Dr Clarke. 

Dr Clarke was absolutely wonderful with supporting my needs as I had many attempts at the mole removal and was unable to do so due to serve anxiety. She referred me to a clinical psychologist (Dr Chloe) and was willing to provide any letters needed for a prescription of a pre-med.

Dr Usmani was the consultant who performed my mole removal. Dr Usmani and her team were very supportive and kept me relaxed and informed through the whole procedure. I could not have asked for a better team! 

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Responses

Response from Clare Blackburn, Head of patient Experience, Mid Yorkshire Hospitals NHS Trust 4 months ago
Clare Blackburn
Head of patient Experience,
Mid Yorkshire Hospitals NHS Trust
Submitted on 30/11/2023 at 16:45
Published on Care Opinion at 16:45


Dear Scandal13

Thank you for taking the time to post your comments regarding your recent experience.

I am so pleased that everything went well and that you have been happy with the care, treatment and support from each of the teams involved with your care. Providing a high standard of care is something all of our staff aim to achieve and it is clear that this has been your experience.

I will share your kind words with each of the teams as I know how thrilled they will be to hear of your positive experience.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Head of Patient Experience)

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