This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Hurried and chaotic

Story from nhs.uk

"Hurried and chaotic"

About: Leicester General Hospital

Arrived early as requested as I am disabled and need hoisting. Kept informed that there was a delay. When Dr arrived treatment was hurried. I had opened my bowels on the pad I was wearing and was not cleaned up, after treatment hoisted back in wheelchair, on arrival home sling had not been left under me, so my carers had to take that one out and use another . Overall I was left feeling very sore and achy. The Dr didn't seem to want to engage with me when I asked him questions. One nurse was very helpful.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leicester General Hospital 4 weeks ago
Leicester General Hospital

Submitted on 08/04/2024 at 01:05
Published on nhs.uk at 01:05

Hello

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Advise and Liaison Service (PALS) who will be able to fully investigate this for you.

You can contact PALS using any of the following methods:

Free phone line: 08081 788337 (Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Email: pals@uhl-tr.nhs.uk

Alternatively, you can fill out an online contact form on our website here: Patient Advice and Liaison Service (PALS) (leicestershospitals.nhs.uk)

Kind regards,

The Communications Team

Leicester’s Hospitals

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k