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"A much happier experience - I can’t thank the staff enough."

About: Dumfries & Galloway Royal Infirmary / Maternity care

(as a service user),

I was booked in for an elective section after having an emergency section which required general anaesthetic with my first child. I was very nervous about this but Erin, Brisbane and Nicoll, Jane and Lauren the midwives all put my mind at ease.

The whole experience is just what I needed after the birth of my first child. It was a much happier experience and I can’t thank the wonderful staff enough.

Theatre staff were all excellent and made me feel so relaxed.  I can’t recommend the staff and Dumfries maternity suite enough. Thank you so much to each and every one of you.

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Responses

Response from Laura Boyce, Head of Midwifery and Quality Assurance Lead, Women’s & Children’s Directorate, NHS Dumfries and Galloway 5 months ago
Laura Boyce
Head of Midwifery and Quality Assurance Lead, Women’s & Children’s Directorate,
NHS Dumfries and Galloway

Professional lead for maternity, womens service inc sexual health and SARC, neonatal, paediatrics inc community childrens nursing.

Submitted on 28/11/2023 at 18:21
Published on Care Opinion at 18:21


Hi @golfqj94

I am so glad to read of your positive recent experience and appreciate the anxieties that your previous birth may have caused. Our aim is to provide individualised care and support families as best we can so I am delighted to read the impact our lovely team had on your birth.

I will be sure to share this with those involved and want to wish you and your little one well, thank you for taking the time to feedback.

Best wishes

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