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"Made me feel worse"

About: Royal Alexandra Hospital / Radiology

(as the patient),

I felt like a piece of meat, and have been crying a lot.

I had an ultrsound in the x-ray dept recently, and encountered a nurse who I feel was very unkind, rude and rough with me.

I was there because I had pains and bleeding in my stomach, and now they have made it worse.

I think they objected because I wanted to take my boots off, to feel more comfortable. It was like I was a piece of meat on a conveyor belt.

If they were having a bad day then they definitely made mine worse.

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Responses

Response from Amy O'Sullivan, Clinical Services Manager, Institute of Neurological Sciences, Neurology, Queen Elizabeth National Spinal Injuries, Neurophysiology, CTCBI, Neuro & OMFS Outpatients, Neuro Rehabilitation & WestMARC, NHS Greater Glasgow and Clyde 5 months ago
Amy O'Sullivan
Clinical Services Manager, Institute of Neurological Sciences, Neurology, Queen Elizabeth National Spinal Injuries, Neurophysiology, CTCBI, Neuro & OMFS Outpatients, Neuro Rehabilitation & WestMARC,
NHS Greater Glasgow and Clyde
Submitted on 28/11/2023 at 10:37
Published on Care Opinion at 11:03


Dear Brimming

I am sorry to hear about your experience in our department, if you could please provide me with you details I can look into this further for you.

Thanks

Amy

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