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"Caring and kind"

About: Perth Royal Infirmary / Clinical Investigations Unit

(as a service user),

I attend the CIU monthly and all the staff are so caring and kind, even when the unit is extremely busy. The staff always ensure I am seen in a private area going out of their way to help even when very busy.

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Responses

Response from Lesley Kram, Senior Nurse, Admission Avoidance, NHS Tayside 4 months ago
Lesley Kram
Senior Nurse, Admission Avoidance,
NHS Tayside

Senior Nurse, Admission Avoidance

Submitted on 28/12/2023 at 10:52
Published on Care Opinion at 10:52


picture of Lesley Kram

Dear Jivehx57

Thank you for taking the time to post your positive experience of CIU PRI on Care Opinion.

This forum allows us to share good feedback with staff, and also make improvements to our services to benefit patients.

I am delighted to here that your experience in our unit was positive, and that your privacy was maintained throughout your stay. The team are passionate in their delivery of person centred care, and in our unit, maintaining privacy and dignity is integral to this.

I shall share your positive feedback with the team.

Thank you once again for taking the time to post you feedback.

Wishing you a Happy and healthy new year,

Best wishes

Lesley Kram

Senior Nurse

Admission Avoidance.

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