"A waste of time"

I arrived at the hospital at 5:45pm, it took an hour and half to see a nurse and then we were waiting for 4 hours to see a doctor. I asked the receptionist how long it would be to see a doctor and they said I had to wait another 5 hours which was unacceptable so then and I asked her if it was worth the wait and she responded in such a rude manner which then I left the hospital. I didn’t get an apology or anything. Next time I will be going Queen Alexandra Hospital in Portsmouth as they actually care about their patients and take full responsibility when there is any sort of problems. I do not recommend St Richard's Hospital to anyone. Its a waste of a trip and time.