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Made me and my daughter feel comfortable and safe

Posted By ADELE592

"Made me and my daughter feel comfortable and safe"

About: Dumfries & Galloway Royal Infirmary / Paediatrics

(as a parent/guardian),

My daughter suffers with breathing issues and was brought up to the children's ward.

The staff couldn't have been any more kind and helpful. especially Jasmine. She made me and my daughter feel comfortable and safe.

Thank you very much, DGRI Children's Ward

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Responses

Response from Kirstine Burns, Senior Charge Nurse, children's ward, DGRI, NHS Dumfries and Galloway 5 months ago
Kirstine Burns
Senior Charge Nurse, children's ward, DGRI,
NHS Dumfries and Galloway

SENIOR CHARGE NURSE

Submitted on 21/11/2023 at 14:42
Published on Care Opinion at 14:42

Hello ADELE592,

thank you very much for your lovely feedback. I am so glad that you feel you had a good experience while you were on the children's ward and that the staff were kind. Its really nice to get feedback and I will share your comments with Jasmine.

I hope that your daughter continues to remain well.

Thanks again

Kirstine Burns

Senior Charge Nurse

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Response from Laura Boyce, Head of Midwifery and Quality Assurance Lead, Women’s & Children’s Directorate, NHS Dumfries and Galloway 5 months ago
Laura Boyce
Head of Midwifery and Quality Assurance Lead, Women’s & Children’s Directorate,
NHS Dumfries and Galloway

Professional lead for maternity, womens service inc sexual health and SARC, neonatal, paediatrics inc community childrens nursing.

Submitted on 21/11/2023 at 15:04
Published on Care Opinion at 15:04

Hi @ADELE592

Thank you so much for your kind words. We appreciate that these are very stressful times for families when their children are admitted so I am glad Jasmine and the team were able to support and reassure you.

I hope your daughter is doing well now and I will be sure to share your feedback with the team.

Best wishes

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