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Care Opinion

The staff were amazing

Posted By Blondie1225

"The staff were amazing"

About: New Victoria Hospital / Day surgery

(as a service user),

I recently had day surgery (sinus) at New Victoria.

From my greeting at the check-in desk until I was collected to go home, the staff were amazing, so kind, caring and nurturing, nothing was a problem.

All very sensitive to how I was feeling throughout the day from ward nurses, theatre nurses, anaesthetist and surgeon. Each of them were truly amazing at their jobs ! ❤️

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Responses

Response from Mary Taylor, Lead Nurse, Day Surgery - New Victoria Hospital, NHS Greater Glasgow and Clyde 5 months ago
Mary Taylor
Lead Nurse, Day Surgery - New Victoria Hospital,
NHS Greater Glasgow and Clyde

Submitted on 17/11/2023 at 15:57
Published on Care Opinion at 15:57

Dear Blondie1225,

Thank you so much for taking the time to give such positive feedback about your care experience in our day surgery unit.

This is always warmly received by our medical and nursing teams.

Your description of a kind, caring, professional and nurturing team is the standard of care we strive to give our patients every day.

I will ensure your care opinion story and thanks is shared with the team and thank you again for your feedback.

Wishing you well on your recovery journey.

Mary Taylor

Lead Nurse

NVIC, Day Surgery Unit.

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