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They have been exceptional, I feel they really do care

Posted By Big Bob1957

"They have been exceptional, I feel they really do care"

About: Fife Community Services / Community Cardiac Specialist Service Royal Infirmary of Edinburgh at Little France / Cardiothoracic Surgery

(as the patient),

I suffered a heart attack while training at the end of August 23. Two members of staff saved me using CPR and Defib machines and I am and always will be forever grateful.

I was taken to Edinburgh Royal and spent around 3.5 weeks following a quadruple heart bypass. My care was exceptional, doctors, nurses, everyone, thanks.

Following release from hospital I quickly came under the fantastic care of the Fife Community Cardiac Specialist Nurse Service and again my care from the nurses has been exceptional, I feel they really do care. They are very open and honest and I trust them.

Now attending rehab gym classes which are helping me recover and hopefully back to where I was.

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 5 months ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 17/11/2023 at 15:51
Published on Care Opinion at 15:51

picture of Michelle Jack

Thank you for taking time to give us this wonderful feedback. I am pleased you are recovering now after what must have been a very difficult time.

Take care and thanks again I will share this with the team.

Michelle

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Response from Suzanne Crawford, Senior Charge Nurse, Surgical Observation Unit, Royal Infirmary of Edinburgh, NHS Lothian 5 months ago
Suzanne Crawford
Senior Charge Nurse, Surgical Observation Unit, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 17/11/2023 at 15:51
Published on Care Opinion at 15:55

Thank you for your feedback, I will pass you comment's onto the team.

I am pleased to hear you are recovering well and wish you well with your ongoing rehabilitation.

Suzanne Crawford

Clinical Nurse Manager

Theatre and Recovery

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Response from Louise Bell, Clinical Nurse Manager, Cardiology and Cardiothoracic Surgery, NHS Lothian 5 months ago
Louise Bell
Clinical Nurse Manager, Cardiology and Cardiothoracic Surgery,
NHS Lothian

Submitted on 17/11/2023 at 17:24
Published on Care Opinion at 17:24

Thank you for the lovely feedback. I have passed this on to our teams who always appreciate news of how our patients are recovering.

Keep up the good work and all the best for the rest of your rehab.

Louise

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Response from Anne McEwan, Team Leader, Fife Community Cardiac Specialist Nurse Service, NHS Fife 5 months ago
Anne McEwan
Team Leader, Fife Community Cardiac Specialist Nurse Service,
NHS Fife

Submitted on 20/11/2023 at 15:21
Published on Care Opinion at 15:21

Dear Big Bob1957,

Thank you for taking the time to write about your experience.

I am so glad our team was able to support you in your recovery and I am sure your exercise classes will get you back to were you were fitness wise.

I will pass this on to the team.

All the best,

Anne McEwan

Team Leader

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