"Very bad experience "

After waiting for 3 hours, I was advised to go to another hospital as they don’t have the speciality which I wanted to see. The person who gave me the advice, vanished after suggesting this. I looked everywhere and asked a nurse to tell me if she knows where the other person is. This nurse replied” I am too busy and I am taking another patient in. Please ask somebody else”. The way she behaved was very rude. I went to next room and knocked the door and waited for somebody to open. Many staff passed by the door but nobody bothered to open and ask why i was waiting. I somehow managed to ask a doctor to go in the room and look for the nurse. He said I should speak to the receptionist and he cannot let me in to the room( treatment room i guess)

In the end , I managed to speak to another nurse regarding this and she explained that they don't have the speciality and I should go somewhere else. But , I was unable to find the person who suggested this until the very end.

Nurses who act very busy and not at all concerned about the patients who are waiting or seeking help. It would only take 2 minutes for them to find their colleague rather than me looking for them in the hospital for 1 hour.

Nurses focussed only on finishing their jobs. No service mentality.

I hope nobody will have to experience this.

I understand that they are busy because I am a nurse. But it will not take much of your time to look for a colleague.