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"Great teamwork and care"

About: Royal Free London NHS Foundation Trust

I went into A&E with acute coronary syndrome with some trepidation in view of the bad press the NHS has been receiving. I was impressed by the care I received, the constant monitoring, the kind attitude of staff on the ward, the good natured atmosphere among the staff. Teamwork had to be good given the number of people involved. The angiogram was carried out with expertise and precision. On the downside, there was inevitably a lot of waiting for something to happen. The food was bland but edible. I was surprised to see so many sugary drinks being offered though and would have welcomed healthier fresh salad and fruit.

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Responses

Response from Royal Free London NHS Foundation Trust 5 months ago
Royal Free London NHS Foundation Trust
Submitted on 13/11/2023 at 12:06
Published on nhs.uk on 14/11/2023 at 20:16


Dear Judith,

Thank you for taking the time to leave a review. It's lovely to read that you were impressed with the care you received and that the teamwork was good. We'll share this with the team.

We'll pass your other comments regarding food and beverages to the catering team.

With best wishes, Patient Experience Team

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