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"Excellent care and service received from staff"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

Following an emergency admission to FV Larbert recently (when I was very well cared for) I was referred as an urgent case for removal of my gall bladder. Noreen in day surgery admin was very helpful in coordinating my pre op and surgery dates. Pre op staff were professional and helpful.

On the day of my surgery, the reception and receiving nurses were first class and Mr Crumley, surgeon, was very reassuring to myself and husband, taking time to explain what was to happen and answering all queries that we had.

Thankfully, my surgery went well with no complications and I will be eternally grateful for the exceptional care, help and support that I received from Mr Crumley, the 2 anesthetists who attended my surgery, and the nursing staff in theatre and ambulatory care.

I was very well cared for throughout and thankful to have fully recovered from my surgery.

Sincere thanks to Mr Crumley and all the team at FV Larbert.

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Responses

Response from Ewan Jack, Consultant Anaesthetist/Clinical Lead- Theatres, Theatres, NHS Forth Valley 6 months ago
Ewan Jack
Consultant Anaesthetist/Clinical Lead- Theatres, Theatres,
NHS Forth Valley
Submitted on 15/11/2023 at 13:48
Published on Care Opinion at 13:48


Soulgirl12 - Thank you very much for taking the time to posting about your recent care. I am glad that the wider team managed to meet our high standards and give you the care and attention you deserve. I have passed your comments on to My Crumley and will ensure the rest of the team see your response. I hope your ongoing recovery continues and thank you again.

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