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"I felt valued and cared for by all the staff"

About: Inverclyde Royal Hospital / Endoscopy

(as a service user),

From the moment I checked in at the main reception until I left the unit I felt valued and cared for by all the staff. They couldn't have been nicer or more caring and I want to offer my sincere thanks for such humanity combined with their utter professionalism.

Seeing the whole me

Seeing the whole me


Team work

Team work


Staff attitude

Staff attitude


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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 6 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 17/11/2023 at 09:36
Published on Care Opinion at 09:36


picture of Kevin Torbet

Dear LiamOH

Thank you for taking the time to leave us your feedback on Care Opinion.

I was pleased to hear the care and treatment you received from the staff was to a high standard and you felt well cared for.

It was lovely to hear how the staff took the time to make you feel comfortable and at ease. This must have been a massive comfort to you.

I will be happy to pass on your thanks to the staff who I'm sure will be touched to hear you had such a pleasant experience.

Kind regards

Kevin

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