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"Women's Health"

About: Royal Devon & Exeter Hospital (Wonford) / Gynaecology

(as the patient),

Following a routine smear test at my GP surgery the results came back showing abnormal cervical cervical cytology high risk. Within 2 weeks I was seen in the Royal Devon Women’s Health department where laser treatment (Lletz) was advised. Within a further 2 weeks I was back seeing a gynaecologist and having the treatment and within days the results came back with the all clear. Naturally this was quite a worrying time, the nursing staff and the Dr were kind and compassionate relating to me as a real person giving reassurance but also been open and honest in response to my questions. 

Given all the media coverage about long waiting lists in cancer services I was pleasantly surprised by how responsive the Royal Devon Women’s Health Department was with my care. Waiting for test results and appointments can be very stressful so full marks to this hospital for giving such compassionate and timely care.

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Responses

Response from Karen Facey, Patient Experience Support, Patient Experience, Royal Devon University Healthcare NHS Trust 6 months ago
Karen Facey
Patient Experience Support, Patient Experience,
Royal Devon University Healthcare NHS Trust
Submitted on 13/11/2023 at 11:01
Published on Care Opinion at 11:01


picture of Karen Facey

Dear Junemf34,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital, (Centre for Women's Health),I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback.

I am pleased to hear you have had your treatment and the results are positive. Kind comments such as yours are always gratefully received and are an encouragement to staff.

Kind regards

Karen Facey

Patient Experience

Royal Devon University Healthcare (Eastern)

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