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I was so nervous but all the staff put me at such ease

Posted By izarqx87

"I was so nervous but all the staff put me at such ease"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

I was so nervous but all the staff put me at such ease.

They even considered my 2yr old son who was with me and my dad.

Very clean

Good waiting area

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Responses

Response from Kerry Trembath, Senior Staff Nurse, Ophthalmology, Royal Cornwall Hospitals NHS Trust 6 months ago
Kerry Trembath
Senior Staff Nurse, Ophthalmology,
Royal Cornwall Hospitals NHS Trust

Submitted on 16/11/2023 at 12:06
Published on Care Opinion at 12:06

Dear izarqx87,

Thank you for taking the time to leave feedback for the Eye Unit.

I am so pleased to hear that you, your Dad and 2 year old son had such a positive experience with us!

It is great to hear that you feel our Unit was clean, and the waiting area was good.

I'll pass your words back to the team.

Thanks

Kerry Trembath

Senior Staff Nurse

Ophthalmology

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