This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The care I received from all the staff was amazing

Posted By cheetahtk64

"The care I received from all the staff was amazing"

About: York Hospital / Cardiology

(as the patient),

I was admitted having had chest pains on train and thought it was heart burn but it didn’t go away and got worse.

I was on my way to north of Scotland and had to get off train at York. Train station staff called for ambulance. Lovely paramedics took me in even though ECG didn’t indicate a heart attack but blood test at hospital did.

Miles away from home and travelling on my own, it was very stressful to be told I’d had a heart attack but from start to finish the care I received from all the staff was amazing. I stayed in CCU unit overnight and was taken downstairs for an angiogram in the morning and a stent was fitted successfully. I felt so much better afterwards and was discharged the following day.

Thank you to all. I will never forget you. I wish I had all your names to mention but special mention to Laura, staff nurse who spent a lot of her time with me on my last day there answering all my questions and giving me some food from the cafe to take on long journey home to Kent. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from York and Scarborough NHS Trust 5 months ago
York and Scarborough NHS Trust

Submitted on 17/11/2023 at 16:29
Published on Care Opinion at 16:29

Thank you for your comment. I am delighted to hear about the excellent care you received from the Cardiology Department at York Hospital. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from the clinical and nursing teams involved in your care. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients. If you wish to share details that will enable us to identify the staff, then please don't hesitate to contact Patient Experience at York and Scarborough Teaching Hospitals NHS Trust at either 01904 725137 or yhs-tr.PatientExperienceTeam@nhs.net. Again, thank you for sharing your experience.

Opinions
Next Response j
Previous Response k