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Care Opinion

5 star service

Posted By Redmond836

"5 star service"

About: General practices in Ayrshire & Arran

(as a service user),

The service at the practice is excellent. The receptionist are patient and understanding. The doctors and nurses are very helpful and friendly. 5 star service.

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Responses

Response from Interim Programme Lead, Governance and Assurance, Primary & Urgent Care, NHS Ayrshire & Arran 5 months ago
NHS Ayrshire & Arran

Submitted on 13/11/2023 at 10:22
Published on Care Opinion at 10:22

Dear Redmond836

Thank you so much for taking the time to share your feedback regarding your experience at your GP Practice. I am delighted to hear that the service you have received has been excellent. All of our staff are delighted to get feedback from their patients, especially when they have had such a positive experience as you describe.

If you would like the primary care team to share your comments (anonymously if preferred) with your GP Practice, you can respond to this post with the name of the practice or email the information to HSCPAdmin@east-ayrshire.gov.uk.

Thank you once again,

Best wishes

Marie

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Update posted by Redmond836 (a service user)

The story is about Loudoun Medical Practice in Darvel.

Response from Interim Programme Lead, Governance and Assurance, Primary & Urgent Care, NHS Ayrshire & Arran 5 months ago
NHS Ayrshire & Arran

Submitted on 15/11/2023 at 15:46
Published on Care Opinion at 15:46

Dear Redmond836

Thank you so much for providing the name of your GP Practice. I will ensure your comments are passed on to them.

Best wishes

Marie

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