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Care Opinion

Communication has been great

Posted By statusfe89

"Communication has been great"

About: Craigavon Area Hospital / Neonatal Unit

(as a staff member posting for a patient/service user),

The care in the unit has been exceptional, the staff are all miracle workers and everyone has been amazing. Communication has been great and everyone has been really helpful.

I am able to phone in at anytime and staff are always happy to give me an update and answer any questions I might have. There are no improvements needed to the unit.

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Responses

Response from Una Toland, Ward Manager, Neonatal Unit , Craigavon Area Hospital, Southern Health and Social Care Trust 5 months ago
Una Toland
Ward Manager, Neonatal Unit , Craigavon Area Hospital,
Southern Health and Social Care Trust

Submitted on 10/11/2023 at 14:54
Published on Care Opinion at 14:54

picture of Una Toland

Hello statusfe89

Thank you for taking the time to feedback on your experience of care in Neonatal. We

are pleased to hear we have kept you up to date on your baby's progress as good communication is so important when you are going through a worrying time

I will share this feedback with all our staff

Regards

Una

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