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Treated courteously at pacemaker implant

Posted By pepperhw97

"Treated courteously at pacemaker implant"

About: Dumfries & Galloway Royal Infirmary / Cardiology

(as the patient),

In late October I went into Dumfries and Galloway Royal Infirmary to have a pacemaker implant operation.

From the outset all the staff treated me courteously and with care and professionalism. The operation itself was conducted by  Dr Fersia and his team under a local anaesthetic and they were very good and explained everything all through the procedure.

Excellent care.

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Responses

Response from Jessica Duncan, Patient Experience Administrator , Patient Services, NHS Dumfries & Galloway 5 months ago
Jessica Duncan
Patient Experience Administrator , Patient Services,
NHS Dumfries & Galloway

Submitted on 13/11/2023 at 13:21
Published on Care Opinion at 14:16

Good Afternoon Pepperhw97,

Thank you for taking the time to share your experience with us, we greatly appreciate it.

This is fantastic feedback for our staff members to receive and I can confirm that I have shared your compliments with the appropriate management teams to share with the staff members involved with your operation and care.

We wish you a speedy recovery.

Kind regards,

Jess

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