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"Horrendous"

About: Blackpool Victoria Hospital

arrived A E thursday 3 november1pm on recommendation from district nurse was still in assement area friday 8pm spent a day and a half on a chair no beds available my wife is frail and eventually could take it no more signed herself out a horrrendous experience lots of I’ll people on chairs for 20 hours one chap waiting fifty four hours for a bed so angry at how the nhs is treated staff trying their best to cope with overwhelming numbers and not enough of them an awful experience

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Responses

Response from Blackpool Teaching Hospitals NHS Foundation Trust 5 months ago
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 08/11/2023 at 16:19
Published on Care Opinion at 16:19


Thank you for taking the time to leave feedback about our Emergency Department.

I’m sorry to hear that you were unhappy with the department. If you would like to discuss this further, I would urge you to contact our Patient & Family Relations Team via bfwh.patientrelations@nhs.net / 01253 955588 who will be able to assist you further.

Many Thanks

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