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Care after A&E admitted

Posted By Timcx23

"Care after A&E admitted"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) / Acute medical admissions (AMU)

(as a carer),

I had a high pulse rate and called 111. They said I must go to A&E at RD&E Exeter as quick as possible and had a 16:00 hrs slot booked. They saw me at about 16:30 and I was it was quickly determined that I should be admitted for diagnosis and treatment.

I was moved the Acute Medical Unit West and given suitable drugs. The staff care was exceptional and I was reassured that I should be fine. I am 77 years old and haven't experienced hospital care for over 70 years!

The consultant explained everything the next morning and I improved and was allowed home on the Sunday evening with a new drug regime that seems to be working fine. I have joined the MY Care online scheme and am amazed at the help available.

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Responses

Response from Karen Facey, Patient Experience Support, Patient Experience, Royal Devon University Healthcare NHS Trust 6 months ago
Karen Facey
Patient Experience Support, Patient Experience,
Royal Devon University Healthcare NHS Trust

Submitted on 08/11/2023 at 11:33
Published on Care Opinion at 11:33

picture of Karen Facey

Dear Timcx23,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff.

I do hope you are well on the road to recovery now.

Kind regards

Karen Facey

Patient Experience

Royal Devon University Healthcare (Eastern)

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