I had a prescription from Charing Cross Urology which to save me a long journey, the doctor, although unsure if it would work, phoned me to see if I could get it anywhere closer to home.
We agreed on a pharmacy to try, so the doctor sent that and it seemed to work. All I had to do was to collect from there. On arriving at the pharmacy, without any paperwork for the prescription I explained what had happened to the member of staff on the inward desk ,which raised the eyebrows.
However, taking my details they passed them to the pharmacist for a check, as they were unable to find me on the system. After a short wait a pharmacist came forward to ask for more detail. Then after a further wait, again short, the pharmacist advised that they had found the prescription and it would be with me shortly.
I cannot thank them enough as this was for treatment of a UTI a few days before my stone operation and saved me great amount of travel time and frustration. What great service.
"Saved me great amount of travel time and frustration"
About: Charing Cross Hospital / Urology Charing Cross Hospital Urology W6 8RF
Posted by Tincatinca (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Charing Cross Hospital