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Care Opinion

A fantastic experience

Posted By CareReview

"A fantastic experience"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a relative),

My family had a fantastic experience at Paediatric ED last Wednesday evening, my son broke his finger playing sport and I was concerned that we would have a considerable wait. When we arrived he was seen promptly and had his scans, reduction and check scans all completed within 90 minutes. 

The staff in minor injuries were fantastic and everyone had a wonderful attitude, despite being in considerable pain my son was in good spirits when we left the hospital. 

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Responses

Response from Catriona Riddell, Lead Nurse, Paediatrics, NHS Greater Glasgow and Clyde 5 months ago
Catriona Riddell
Lead Nurse, Paediatrics,
NHS Greater Glasgow and Clyde

Submitted on 14/11/2023 at 08:41
Published on Care Opinion at 08:41

Dear CareReview,

Thankyou so much for taking the time to leave us your feedback. I am sorry to hear that your Son sustained an injury and had to come to the Emergency Department, I hope he is now recovering well at home?

I am pleased to hear that you had such a positive experience while visiting and I will ensure your feedback is shared with the team in ED and I am sure they will be delighted to read your lovely words.

Catriona Riddell

Lead Nurse RHC

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