"Impressive service "

I presented at A & E about four weeks ago with a very concerning urology issue . The department was very busy and clearly struggling with the high demands of the evening, yet seemed to be dealing with everyone’s needs very professionally and patiently .

My own treatment resulted in some tests and an overnight stay at Winchester Hospital urology dept for observation before discharge later that day. My treatment here had been excellent also and I was referred for a Uro CT scan which occurred a week or so later.

In a matter of three weeks I had received the CT and flexible cystoscopy scans, a pre operation assessment and an admission to the Diagnostic and Treatment Centre for day care surgery .

In conclusion I would very much like to highlight my appreciation of the speed at which I have been treated and the courtesy and amazing professionalism of all the staff that I had the pleasure to come into contact with. I know the NHS is under huge pressures at the moment and my expectations had not been too high but to witness the service I received at Basingstoke and Winchester Hospitals at such close hand and its expertise with such calm efficiency is something I shall remember for a long time.