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"It was bright, friendly and professional"

About: Chesterfield Royal Hospital / Accident and emergency Chesterfield Royal Hospital / Ophthalmology Whitworth Hospital / General medicine

(as the patient),

Little did I think that a trip to the opticians for my NHS eye test would lead, within less than 24 hours, to emergency eye treatment!

Blocked vision in my right eye, which I initially took to be scratched on my glasses lenses, was in fact a bleed behind my eye, and he recommended, with a referral letter, that I go straight away for blood tests and get on the list for the eye clinic.

The new Emergency Department at Chesterfield Royal was my only option, and I was not very thrilled, especially as it would be about late afternoon.

But when we arrived, it was bright, friendly, professional and within an hour I was being seen by a consultant ophthalmologist and told I would be contacted in the morning with an emergency appointment for the eye clinic, as I was in danger of losing my sight in that eye!

I was treated in the eye clinic yesterday.

Thank you Chesterfield Royal and all the fantastic medics by whom I was fortunate to be treated.

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Responses

Response from Ashleigh Wroe, Quality Governance Lead, Medicine and Emergency Care, Chesterfield Royal Hospital 6 months ago
Ashleigh Wroe
Quality Governance Lead, Medicine and Emergency Care,
Chesterfield Royal Hospital
Submitted on 06/11/2023 at 16:11
Published on Care Opinion at 17:00


picture of Ashleigh Wroe

Dear Derbyshire Dame,

I'm happy to hear you were reviewed promptly and received the appropriate treatment. Thank you for sharing your experience here at Chesterfield Royal Hospital.

Kind regards

Ashleigh Wroe

Quality Governance Lead

Medicine and Emergency Care

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