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Do not take data protection seriously

Story from nhs.uk

"Do not take data protection seriously "

I have been dropping off stool samples here for the past couple of years and every time I do I am alsways shocked to be told just to walk into a room and place it into a basket - along with everyone else’s samples. All the samples have the patients name on their pots and some of them even have a letter inside the bag with their home address. I am really concerned that there is a blatant lack of regard when it comes to GDPR. Anyone can just walk in and enter the unattended room and take photos of peoples details of even just take them. I always just stroll in unchallenged and close the door behind me. No one seems to care…

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Responses

Response from South West London And St George's Mental Health NHS Trust 5 months ago
South West London And St George's Mental Health NHS Trust

Submitted on 13/11/2023 at 09:28
Published on nhs.uk on 14/11/2023 at 19:54

My name is Winson and I am a member of the Patient Experience team for the Trust. I am very sorry to hear of your experience and that you feel at risk regarding your personal data. Please be assured that the Trust is committed to ensuring that everyone who uses our services has a good experience of care. We would like clarify at which Hospital this occurred. Please can you get in touch with our PALS team so that we can the team to look into this for you and give feedback to the relevant team so that they can improve this area of their service as quickly as possible. You can call our PALS team on 020 3513 6150 or via our email [pals@swlstg.nhs.uk ]

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