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"Excellent service in A&E today"

About: Whitby Hospital

I arrived at Whitby A&E at about 9am this morning. I’d had a major fall a week ago and my rib injury had flared up again. I was seen within a very short time by a Nurse Practioner who, after reviewing my medical history, suggested that further tests a scans would need to be done at Scarborough. I’m pleased to say that this was based on my medical history that the NP had looked at before he even spoke to me - excellent care! I was seen in Scarborough A&E and treated very well - CT scan, blood tests and discharged by 1pm with a full understanding of how to go about my care for the next few weeks. Excellent service all round - can’t fault it. Thank you and particularly to the NP who looked at me as an individual patient from the start.

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Responses

Response from Humber Teaching NHS Foundation Trust 3 months ago
Submitted on 09/02/2024 at 10:16
Published on Care Opinion at 10:16


Thank you very much for your positive comments, they have been taken on board and shared with the teams in North Yorkshire.

We really appreciate you taking the time to let us know about your experience.

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