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Outstandingly Care

Story from nhs.uk

"Outstandingly Care"

About: Heartlands Hospital

My husband was admitted to A&E with a suspected stroke on Sat 29 October the care and attention he received was exellent by all staff nurses doctors and other staff on duty and was much appreciated thank you to all in what is a very busy department off the hospital glad to say they found that he had not had a stroke but he had Bells Palsy which has the same symptoms with face and eye drop which he is being treated for again thanks to you all

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Responses

Response from Heartlands Hospital 5 months ago
Heartlands Hospital

Submitted on 14/11/2023 at 16:08
Published on nhs.uk at 22:07

Dear Pat

Thank you so much for taking the time to provide feedback about Heartlands Hospital Birmingham – apologies for the slightly delayed response. We are delighted to hear about the excellent service your husband received during his recent visit to A+E and that the doctors, nurses and other staff.

Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

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